TOSM On-Call Contact Information

For mainframe-related issues:
During normal business hours, please contact Systems Programmer On Call (SPOC). For SPOC's direct phone number, logon to Wylbur using your TechNET account and enter “TECH SPOC” or on TSO, enter "TSO SPOC". Outside of normal business hours, please call 742-3649 and our 24x7 operations staff will have SPOC paged.
For server-related issues:
During normal business hours, please contact Server Support On Call (SSOC). For critical server-related problems outside of normal business hours, please call 742-7000 x253 and leave a message. We also ask that you send a detailed description of the problem along with your contact information to SSOC. Our on call server administrator will be paged and will respond within 15 minutes. If your message is not returned within 15 minutes, please call our 24x7 operations desk at (806)742-3649.