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Change Outlook Voice Access Menu to use Touch Tone Menu

  1. Access voicemail either by pressing the "Message" button or dialing (806)743-9999, and enter your PIN.
  2. When the system says, "You can say voicemail, email, calendar..." simply interrupt and say "Personal Options
  3. When Prompted to "Start using the touchtone interface", press 4. The system will respond: "You have chosen the Touchtone User Interface.
  4. Hang up.
  5. Thereafter, when you dial into the system, menu options need to be selected using the telephone keypad rather than having to speak commands to the system.