Administrative & Business Services
Administrative & Business Services
Services supporting administrative and business functions, including automation, finance, HR and student systems.
| SERVICE | DESCRIPTION |
|---|---|
| Budget Systems |
Budget planning, development and administration systems supporting institutional financial management. |
| Business Capability and Process Automation |
Practices, frameworks and technologies that automate, improve efficiencies and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management. ServiceNow, Xtender, Billing Services and Appworx fall into this category. |
| Campus Portals |
Personalized access to institutional applications, information and resources through Raiderlink and WebRaider. |
| Data, Reporting and Analytics |
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores and data governance when offered as a service. Cognos and ODS are in this category. |
| Employee Giving Campaign |
Administration and support for the State Employee Charitable Campaign. |
| Enterprise Risk Management |
Systems supporting campus safety and Clery compliance, equal opportunity, policy and risk management. |
| Financial Systems |
Administration and management of financial services, procurement, travel, vendor relations and equipment purchasing systems. |
| Human Resources Systems |
Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, benefits and time and attendance. |
| Student Information Systems |
Admissions, enrollment, registration, orientation, advising, financial aid, billing, scholarship and career services systems. |