Infrastructure Services
Foundational IT Services, including data center services, database management and server and storage management
| SERVICE | DESCRIPTION |
|---|---|
| Business Continuity and Disaster Recovery |
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution. This also includes data protection services, such as server backups and recovery operations and support. |
| Data Center Services |
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers. Data center colocation and hosting services and virtual server requests, support and management are found here. |
| Database Management |
Hosting, administration and support of Oracle, Microsoft SQL and MySQL databases, physical and virtual. |
| Integration Services (Cloud Computing) |
Private and Public Cloud consultation and integration services, Cloud service brokering, IaaS and PaaS. |
| Monitoring and Alert Management |
Monitoring, alerting and emergency notification management of IT infrastructure, including servers, applications, services and underlying technologies. |
| Networking and Connectivity Management |
Data circuit procurement and management and network access management/firewall requests for the TTU System's systems, applications and services. |
| Server and Storage Management |
Provisioning, hosting and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups. |