Infrastructure Services
Foundational IT Services, including data center services, database management and server and storage management
| SERVICE | DESCRIPTION |
|---|---|
| Business Continuity and Disaster Recovery |
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution. This also includes data protection services, such as server backups and recovery operations and support. |
| Database Management |
Hosting, administration and support of Oracle, Microsoft SQL and MySQL databases, physical and virtual. |
| Integration Services (Cloud Computing) |
Private and Public Cloud consultation and integration services, Cloud service brokering, IaaS and PaaS. |
| Monitoring and Alert Management |
Monitoring, alerting and emergency notification management of IT infrastructure, including servers, applications, services and underlying technologies. |
| Server and Storage Management |
Provisioning, hosting and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups. |