Service Pricing and Rates

Datacenter Infrastructure	Customer Costs
Rack space for rack-mountable servers/storage	$0
Power (redundant UPS, PDU and generator)	$0
Cooling and humidity control	$0
Physical security and access controls	$0
Network connections for physical servers and devices	$0 for initial gigabit connection, Contact TOSM Data Center Operations for current prices and additional ports.
Server monitoring	$0 for VMs; only eligible on physical servers with active maintenance contracts

Virtual Servers	Customer Costs
Base VM - includes 1 vCPU, 4GB RAM, 100GB system drive, 1gb shared network connection, and Windows Server 2019 Standard or Oracle Linux 7.	$375 per year
Custom VM – configurable VM that includes the base VM configuration above plus additional resources. A customizable VM Pricing Tool is available for you to see pricing for your specific configuration.	Varies by configuration
Virtual Server Add-Ons
Additional RAM (unit is 1GB, up to 16GB total)	$25/GB per year
VM Storage (unit is 50GB)	$0.25/GB per year ($12.50/50GB per year)

Virtual Desktops*	Customer Costs
Base Virtual Desktop - includes 1 vCPU, 4GB RAM, 1gb shared network connection and Windows 11 Professional.	$300 per year
Virtual Desktop Add-Ons
Additional RAM (unit is 1GB, up to 16GB total)	$10/GB per year
Virtual Desktop Storage (unit is 50GB)	$0.25/GB per year ($12.50/50GB per year)
Additional vCPU (unit is 1 vCPU, up to 4 total)	$100/vCPU per year
vGPU (unit is 1GB, up to 2GB total)	$30/GB per year

* Both persistent and non-persistent virtual desktop options are available. Please contact the TOSM Cloud Team to discuss virtual desktop options for your organization.

Storage Services	Customer Costs
* Techshare Storage – traditional file server storage that includes nightly backups and replication to disaster recovery site; 100GB free per department	$.15/GB per year*
Customizable Storage Solutions – We have other archival storage offerings configurable with a variety of data protection and replication options. Please contact our Server Support team and we’ll help find the right storage solution for your specific needs.	Varies

* Storage available via UNC path using CIFS/SMB by default, although other access protocols are available, including REST and NFS; the customer manages access using eRaider accounts and AD groups

Backup Services	Customer Costs
TOSM Virtual Server Backups – VM must reside on TOSM’s VMware cluster	2 TB of data is free; $.15/GB per year for additional data**
Physical Server Backups - for servers hosted in the data center	1TB of data is free; $.15/GB per year for additional data**
Remote Physical Server Backups – for servers NOT hosted in the data center; remote network connections must be 1gb or greater; remote server must be capable of completing a full backup cycle within a normal nightly backup window	250GB of data is free; $.15/GB per year for additional data**

** All backups solutions above include offsite copies. Additional data backed up beyond the threshold amount will be billed at $.15/GB per year, based on the maximum amount of a single backup at any point during the fiscal year. Backup charges will be billed in arrears at the end of the fiscal year.